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الخصوصية|شروط الاستخدام|خريطة الموقع
  1. قصص
  2. Presto

مساحة عمل واحدة لتعاون الفريق

2 دقيقة قراءة

2K+

Teams

3

AI modes

78%

Shared truth

Presto gives teams boards, Spaces, and AI in one workspace: fewer hops between tools, more focus on outcomes.

موقع الشركة

2K+

Teams

3

AI modes

78%

Shared truth

نظرة عامة

The assistant opens with 'I can't see that workspace' while the board already shows the sprint. Presto Platform (askpresto.com) shipped Kanban boards, rich-text Spaces, and an AI assistant with Ask, Plan, and Create. In practice they behaved like three tools on one login: status on the board, knowledge in Spaces, answers in chat that never shared the same objects. Stand-ups became reconciliation. Reporting became screenshots. The job was one governed workspace where context rode with the work.

دوري

I led product strategy and design for Presto Platform (askpresto.com), creating a unified workspace for Kanban boards, Spaces, AI assistant, and reporting with Ask, Plan, and Create modes.

الفرصة

Three surfaces, three truths, one tired programme lead

Teams tracked delivery on the board, wrote specs and notes in Spaces or a wiki, and opened generic chat when they needed help. Context did not carry across. Assistant threads were ephemeral. Reporting pulled from the board while decisions lived in Spaces drafts managers stitched together by hand.

My JTBD research across 40+ delivery, product, and engineering teams surfaced three integration gaps: board assignments and Spaces pages referenced the same projects but shared no object model; assistant runs disconnected from deliverables; reporting told one story while the knowledge base told another. Workflow shadowing during sprint planning and reviews showed the cost in repetition and mistrust. Competitive analysis of Notion, Linear, Asana, and ClickUp set the bar for what 'integrated' had to mean.

Constraints were non-negotiable: role-based access (viewer, editor, admin); assistant responses that cited workspace sources; no breaking existing workspaces mid-rollout. Success upfront: more than 70% of teams reporting that board, Spaces, and assistant agreed on project state.

الحل

One object graph for boards, Spaces, reports, and the assistant

I designed end to end on a shared shadcn Maia system with role-based access. Keeping separate surfaces with manual links would have perpetuated context switching. Embedding docs inside board cards would have trapped knowledge inside board hierarchy. I built a shared workspace object model where boards, Spaces, and assistant all referenced the same projects, tasks, and people.

I structured workspaces and boards to carry assignments, due dates, priorities, and lanes so status stayed on the board, not in spreadsheets. I built Spaces with Notion-style rich text for knowledge and drafts; I designed Create mode and the draft drawer to land AI output on real pages, not ephemeral chat replies. I designed the assistant with Ask (quick questions), Plan (multi-step reasoning), and Create (draft generation), with mentions (@person, @project, @space), workflow templates such as weekly status summary, and models curated per workspace.

I designed reporting with day, week, and month views: completed tasks, blocked items, assignment distribution, all from the same board data teams already updated. I put home cards and the composer on the first screen: weekly actions, integration prompts, recent work visible at a glance.

I validated in the field, not in a deck. Twenty teams ran a three-month beta. Instrumented context-switching frequency dropped 42% against the prior separate-tools baseline. Alignment perception ('board and Spaces agree on status') climbed from 38% to 76%.

الأثر

One project name, one status, one place to trust the assistant

Teams stopped treating the board, knowledge base, and chat as three competing truths. Fewer reviews opened with a recap nobody had time for. Fewer assistant replies started with a request for context the workspace already held. Managers read movement in reporting instead of stitching a story from side channels and screenshots.

Create mode with citations to board tasks and existing pages moved assistant output from discard to ship. Seventy-eight per cent of teams reported that board, Spaces, and assistant shared the same truth, clearing the 70% target and underpinning beta retention and paid-seat expansion conversations (directional; specific revenue figures under NDA).

الدروس المستفادة

  • 78% of teams reported shared truth across board, Spaces, and assistant — above 70% target.
  • Create mode with citations turned assistant output from discard to ship.
  • Reporting earns trust when it pulls from the same assignments the board already tracks.

داخل المنتج

Presto AI Assistant: helpers, workflows, and composer for new chat

New chat surfaces helpers, workflow shortcuts, and one composer so people start from the right task, with Ask, Plan, and Create modes and models the workspace admin chooses.

Presto home dashboard with weekly actions summary, app integrations suggestion, and recent items

Weekly actions, integration prompts, and recent items on the first screen so status does not require a hunt through menus.

Presto AI document editing bar with prompt menu for summarise, elaborate, and other actions

Rich text in Spaces with inline actions for summarise and next steps, so edits stay in the page instead of a separate chat window.

Presto agentic workflow steps: analysing best practices, information architecture, with sources

Long runs show steps and sources so teams can follow how a conclusion was reached, not only the final answer.

Presto conversation UI with message input, attachments, voice recording, and send

Mentions, attachments, and voice in one thread so briefs and follow-ups stay together.

Weekly reporting view sourced from board assignment data.

Reporting pulled from same board data teams already update. Placeholder SVG — replace with annotated screenshot (see project-documentation/CASE_STUDY_PROOF_ARTEFACTS.md).

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